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SKU: ISST004-200LC
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4 Years/Unlimited Miles
On orders over $500 (certain exclusions apply)
Direct replacement for the OEM mounts, contains all mounting hardware*, durable natural rubber bushes and insulators. Features heavy duty washers and self locking nuts.
Facilitates the pre-assembly of complete new struts without disassembly of old unit.
*Except piston rod nut, supplied with shock absorber.
I am leaving this review to share an honest perspective for future buyers.
The product itself is fantastic—the quality is top-notch, and the rubber pieces are exceptionally well-made. However, our experience with their customer service has been frustrating. As a business, we needed to return the item because our client no longer required the service.
Unfortunately, the website's tracking status was never updated on their end and still shows as "in transit," which completely locks us out of initiating a return through the portal. I have sent three separate emails to support attempting to resolve this, but I have received zero response.
While you can expect a solid product, be aware that getting assistance or processing a return if your circumstances change may be a dead end. Great craftsmanship, but the customer support and refund policy execution definitely need improvement.
Absolutely. Send your vehicle details, intended use (daily, towing, overlanding), and current mods, and we’ll recommend the correct configuration the first time. You can contact us here.
Yes—many products include instructions in the box and/or downloadable PDFs. Check the product page for “Vehicle Fitment & Installation/User Guide” tab. If you don’t see it, contact support here and we’ll send the correct install guide for your SKU.
Small items typically ship parcel; oversized items (bumpers, tents, long packages) ship freight, which is noted on the product page under the add to cart button. Transit time varies by location and carrier. We typically ship orders within 2 business days of purchase.
Warranty varies by product category. The product page lists the applicable warranty under the add to cart button. If you want confirmation before ordering, contact us or see our warranty policy here.
Returns are accepted under our returns policy within 30 days of purchase. See our return policy here for full details. Because many items are vehicle-specific, verify fitment before installing. For the quickest help, contact us with your order number and the item condition.